Privacy

Please review our Privacy Policy to understand our practices. 

Shipping

Most orders placed before 2:00 PM will ship same day. (Orders placed on weekends and holidays will ship the next business day). Most orders placed after 2:00 PM will ship the next business day.

When calculating shipping times, the day the item is shipped is considered "Day 0", with the next business day being "Day 1", and so on. Holidays and weather may impact FedEx' ability to deliver packages. The delivery time on orders with standard shipping are estimates and are not guaranteed.

Next Day Air Shipping
Next Day Air shipping via FedEx is available for an added fee. Please note orders placed after 2:00 PM will not be shipped until the following day. FedEx does not deliver Next Day Air packages on weekends. Orders placed with Next Day Air on Fridays before 2:00 PM will not be delivered until Monday. Orders placed after 2:00 PM on Fridays with Next Day Air shipping may not leave our warehouse until Monday, and will arrive at their destination on Tuesday. Our warehouse does not ship on weekends.

Second Day Air Shipping
Second Day Air shipping via FedEx is available for an added fee. Please note orders placed after 2:00 PM will not be shipped until the following day. FedEx does not deliver Second Day Air packages on weekends. Orders placed with Second Day Air on Fridays before 2:00 PM will not be delivered until Tuesday. Orders placed after 2:00 PM on Fridays with Second Day Air shipping may not leave our warehouse until Monday and will arrive at their destination on Wednesday. Our warehouse does not ship on weekends.

Order Cancellations

We reserve the right to cancel orders placed that violate our free shipping policies and parameters.

Direct Source Products Subscribe and Save Program

Direct Source Products reserves the right to change the Subscribe and Save benefits, including the discount amounts and the eligibility used to determine discount amounts, at any time at its sole discretion. All changes will apply to future orders, regardless of whether you have a current subscription. You will be notified of the change in advance of your next order. 

Valid credit cards are currently the only payment method accepted for Subscribe and Save purchases. You will receive an email notifying you of any expired credit cards and asked to log into your account to update the information. 

If any problems occur with your account, address or payment method associated with your subscription order that we are unable to resolve, you will be notified by email using the address associated with your subscription asking you to take action to resolve the problem. Your subscription will be placed on hold until the problem is resolved. 

Subscriptions are good while supplies last or until canceled. 

Payment Methods 

Direct Source Products accepts payment using Visa, MasterCard, American Express, and PayPal. We do accept credit payments after an approved credit application has been received and processed. Please contact us for details. 

 

Direct Source Products Cookie Policy

Direct Source Products and its third-party tools use cookies. Cookies are necessary for this website to function properly and are required to achieve the purposes illustrated in this cookie policy.

How Direct Source Products Uses Cookies

Direct Source Products places cookies to store and then retrieve small bits of information on your computer when you visit. They enable you to move around our websites and use our features. Without these cookies, services like shopping carts may be impacted. Examples include remembering previous actions when navigating back to a page in the same session. They are also used to ensure that our content is tailored to your specifications. Thus, improving the visitor experience on our site.

We use cookies to analyze how you use our site which helps us to troubleshoot any problems and to monitor our own performance.

Targeting or Advertising cookies are used to deliver content that is more relevant to you and your interests. They are also used to deliver targeted advertising or limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns on our website. They remember that you have visited our site and this information is shared with other parties such as Google and Bing.

We also insert cookies into emails and newsletters to improve our content and advertising.

Third Party cookies

Google Analytics

We use it to track visits to our website and movement around the site. The data which is collected is anonymous and is used for benchmarking purposes to monitor the performance of our site and to measure user engagement on our site.

Facebook

This is an advertiser cookie and a performance improver cookie. It allows us to place advertising content on Facebook which is relevant to you based on the information which your web browsing patterns allow Facebook to infer. This information is never connected to your profile and it is always anonymous.

You can read more and change your preferences on Facebook here: https://www.facebook.com/policies/cookies/

You can control and opt-out of Facebook adverts and other third party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Google Dynamic Remarketing

This is an advertiser cookie and a performance improver cookie. It allows us to serve relevant advertising content to users that have previously visited our website. The data which is collected is anonymous.

You can read more and change your preferences here: http://www.google.com/ads/preferences/html/opt-out.html

You can control and opt-out of Google adverts and other third party cookies here: http://www.youronlinechoices.com/uk/your-ad-choices

Pure Chat

Our website uses Pure Chat software to power out live chat feature. We may ask you to provide personally identifiable information, such as name, email address, telephone number or any other information we might collect that is defined as personal. This information may include records and copies of our correspondence (including transcripts of chats, email addresses, and phone numbers).

You may be able to choose whether or not to allow the Site or Pure Chat Software to collect and use real-time information about your device's location through your browser cookies. However, if you disable or refuse cookies or block the use of other tracking technologies, some portions of the Site or Pure Chat Software may be inaccessible or not function properly.

How do you change cookie preferences or block cookies?

Most browsers accept cookies automatically, but visitors can alter the settings of their browser to erase cookies or to prevent automatic acceptance. Browsers generally provide the option to see the cookies currently stored and to accept, reject or delete cookies, block third-party cookies, block cookies from particular sites, accept all cookies and subscribe to a notification when a cookie is issued. A visit to the ‘options’ or ‘preferences’ menu on their browser will allow visitors to change settings. The browser help section usually provides detailed information on how this is accomplished.

Consenting to Cookies

By continuing to use the website, you agree to the placement of cookies on your device.